Standalone Factory Reset - Revision history

Camille: /* Standalone without a front panel */

2026-01-08T14:27:13Z

Standalone without a front panel

Camille: Add jumper recovery details

2024-03-12T16:22:46Z

Add jumper recovery details

Camille at 10:57, 14 February 2024

2024-02-14T10:57:05Z

Camille at 16:16, 7 November 2023

2023-11-07T16:16:14Z

Camille at 16:12, 7 November 2023

2023-11-07T16:12:20Z

Camille at 16:04, 7 November 2023

2023-11-07T16:04:26Z

Camille: /* Standalone with a front panel */

2023-11-07T16:04:03Z

Standalone with a front panel

Camille: Created page with "If your standalone processor is in a bad state, you can try to put it back in factory state. === Standalone with a front panel === Follow this procedure : # Hold the OK butt..."

2022-10-12T09:57:22Z

Created page with "If your standalone processor is in a bad state, you can try to put it back in factory state. === Standalone with a front panel === Follow this procedure : # Hold the OK butt..."

New page

If your standalone processor is in a bad state, you can try to put it back in factory state.

=== Standalone with a front panel ===
Follow this procedure :

# Hold the OK button while powering on the processor
# It should display "You are now in Recovery mode"
# Release the OK button
# In the menu, select "Factory Restore" and type OK
# When done, select "Reboot system" and type OK
# Your device is back to the factory state

You can also put it back to recovery with a newer firmware.

Before choosing "Factory Restore":

# Boot in recovery mode as above
# Plug an USB stick with the firmware in the processor
# choose "Select upgrade in removable device"
# Select your firmware upgrade
# Continue with "Factory Restore" as above

=== Standalone without a front panel ===
The unit needs to be opened, and a jumper put to boot in recovery mode. Contact support to have more information.

You can access the recovery menu from HTTP, the processor being in DHCP.

@@ Line 29: / Line 29: @@
 '''CAUTION : this procedure needs electronic skills. Beware of the risk of electrocution.'''
-# Power-off the processor
+#Power-off the processor
-# Open the top cover
+#Open the top cover
-# Localize the RECOVERY jumper:
+#Localize the RECOVERY jumper:
-#* For BigVoice4, this is JP1 on the rear board (with audio connectors). It is close to the big connector connecting the main board.
+#*For BigVoice4, this is JP1 on the rear board (with audio connectors). It is close to the big connector connecting the main board.
-# Power-on the unit with the jumper set. If you do not have a jumper, you can shortcut it another way while powering on.
+#*For WM2, this is JP1 on the main board, close to the small board.
-# The processor should have booted in recovery mode, using DHCP for network
+#Power-on the unit with the jumper set. If you do not have a jumper, you can shortcut it another way while powering on.
-# Find the processor IP on the network (you may use SOUND4 In-Box Admin Setup from http://download.sound4.biz)
+#The processor should have booted in recovery mode, using DHCP for network
-# Use a web browser to connect to the processor
+#Find the processor IP on the network (you may use SOUND4 In-Box Admin Setup from http://download.sound4.biz)
-# Follow the procedure like with [[Standalone Factory Reset#Standalone with a front panel|Standalone with a front panel]]
+#Use a web browser to connect to the processor
-# Power-off the processor when done
+#Follow the procedure like with [[Standalone Factory Reset#Standalone with a front panel|Standalone with a front panel]]
-# Remove the jumper
+#Power-off the processor when done
-# Close the processor
+#Remove the jumper
 [[Category:Troubleshoot]]

@@ Line 17: / Line 17: @@
 #Boot in recovery mode as above
-#Plug an USB stick with the firmware in the processor
+#Plug a USB stick with the firmware in the processor
 #choose "Select upgrade in removable device"
 #Select your firmware upgrade
@@ Line 23: / Line 23: @@
 ===Standalone without a front panel===
-The unit needs to be opened, and a jumper put to boot in recovery mode. Contact support to have more information.
+The unit needs to be opened, and a jumper put to boot in recovery mode.
 You can access the recovery menu from HTTP, the processor being in DHCP.
 [[Category:Troubleshoot]]

← Older revision		Revision as of 10:57, 14 February 2024
Line 26:		Line 26:

	You can access the recovery menu from HTTP, the processor being in DHCP.		You can access the recovery menu from HTTP, the processor being in DHCP.
		+	[[Category:Troubleshoot]]

@@ Line 14: / Line 14: @@
 You can also put it back to '''recovery with a newer firmware'''.
-Before choosing "Factory Restore":
+'''Before''' choosing "Factory Restore":
 #Boot in recovery mode as above

@@ Line 12: / Line 12: @@
 #Your device is back to the factory state
-You can also put it back to recovery with a newer firmware.
+You can also put it back to '''recovery with a newer firmware'''.
 Before choosing "Factory Restore":

@@ Line 7: / Line 7: @@
 #It should display "You are now in Recovery mode"
 #Release the OK button
-#In the menu, select "Factory Restore" and type OK You can try first "Restore but keep data" to avoid loosing your settings. But if the problem to solves comes from the settings you have, a full Factory Restore is more likely to work.
+#In the menu, select "Factory Restore" and type OK
 #When done, select "Reboot system" and type OK
 #Your device is back to the factory state

@@ Line 1: / Line 1: @@
 If your standalone processor is in a bad state, you can try to put it back in factory state.
-=== Standalone with a front panel ===
+===Standalone with a front panel===
 Follow this procedure :
-# Hold the OK button while powering on the processor
+#Hold the OK button while powering on the processor
-# It should display "You are now in Recovery mode"
+#It should display "You are now in Recovery mode"
-# Release the OK button
+#Release the OK button
-# In the menu, select "Factory Restore" and type OK
+#In the menu, select "Factory Restore" and type OK You can try first "Restore but keep data" to avoid loosing your settings. But if the problem to solves comes from the settings you have, a full Factory Restore is more likely to work.
-# When done, select "Reboot system" and type OK
+#When done, select "Reboot system" and type OK
-# Your device is back to the factory state
+#Your device is back to the factory state
 You can also put it back to recovery with a newer firmware.
@@ Line 15: / Line 15: @@
 Before choosing "Factory Restore":
-# Boot in recovery mode as above
+#Boot in recovery mode as above
-# Plug an USB stick with the firmware in the processor
+#Plug an USB stick with the firmware in the processor
-# choose "Select upgrade in removable device"
+#choose "Select upgrade in removable device"
-# Select your firmware upgrade
+#Select your firmware upgrade
-# Continue with "Factory Restore" as above
+#Continue with "Factory Restore" as above
-=== Standalone without a front panel ===
+===Standalone without a front panel===
 The unit needs to be opened, and a jumper put to boot in recovery mode. Contact support to have more information.
 You can access the recovery menu from HTTP, the processor being in DHCP.