Difference between revisions of "Standalone Factory Reset"
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If your standalone processor is in a bad state, you can try to put it back in factory state. | If your standalone processor is in a bad state, you can try to put it back in factory state. | ||
| − | === Standalone with a front panel === | + | ===Standalone with a front panel=== |
Follow this procedure : | Follow this procedure : | ||
| − | # Hold the OK button while powering on the processor | + | #Hold the OK button while powering on the processor |
| − | # It should display "You are now in Recovery mode" | + | #It should display "You are now in Recovery mode" |
| − | # Release the OK button | + | #Release the OK button |
| − | # In the menu, select "Factory Restore" and type OK | + | #In the menu, select "Factory Restore" and type OK |
| − | # When done, select "Reboot system" and type OK | + | ##You can try first "Restore but keep data" to avoid loosing your settings. But if the problem to solves comes from the settings you have, a full Factory Restore is more likely to work. |
| − | # Your device is back to the factory state | + | #When done, select "Reboot system" and type OK |
| + | #Your device is back to the factory state | ||
| − | You can also put it back to recovery with a newer firmware. | + | You can also put it back to '''recovery with a newer firmware'''. |
| − | Before choosing "Factory Restore": | + | '''Before''' choosing "Factory Restore": |
| − | # Boot in recovery mode as above | + | #Boot in recovery mode as above |
| − | # Plug | + | #Plug a USB stick with the firmware in the processor |
| − | # choose "Select upgrade in removable device" | + | #choose "Select upgrade in removable device" |
| − | # Select your firmware upgrade | + | #Select your firmware upgrade |
| − | # Continue with "Factory Restore" as above | + | #Continue with "Factory Restore" as above |
| − | === Standalone without a front panel === | + | ===Standalone without a front panel=== |
| − | The unit needs to be opened, and a jumper put to boot in recovery mode | + | The unit needs to be opened, and a jumper put to boot in recovery mode. |
You can access the recovery menu from HTTP, the processor being in DHCP. | You can access the recovery menu from HTTP, the processor being in DHCP. | ||
| + | |||
| + | '''CAUTION : this procedure needs electronic skills. Beware of the risk of electrocution.''' | ||
| + | |||
| + | # Power-off the processor | ||
| + | # Open the top cover | ||
| + | # Localize the RECOVERY jumper: | ||
| + | #* For BigVoice4, this is JP1 on the rear board (with audio connectors). It is close to the big connector connecting the main board. | ||
| + | # Power-on the unit with the jumper set. If you do not have a jumper, you can shortcut it another way while powering on. | ||
| + | # The processor should have booted in recovery mode, using DHCP for network | ||
| + | # Find the processor IP on the network (you may use SOUND4 In-Box Admin Setup from http://download.sound4.biz) | ||
| + | # Use a web browser to connect to the processor | ||
| + | # Follow the procedure like with [[Standalone Factory Reset#Standalone with a front panel|Standalone with a front panel]] | ||
| + | # Power-off the processor when done | ||
| + | # Remove the jumper | ||
| + | # Close the processor | ||
| + | |||
| + | [[Category:Troubleshoot]] | ||
Latest revision as of 16:22, 12 March 2024
If your standalone processor is in a bad state, you can try to put it back in factory state.
Standalone with a front panel
Follow this procedure :
- Hold the OK button while powering on the processor
- It should display "You are now in Recovery mode"
- Release the OK button
- In the menu, select "Factory Restore" and type OK
- You can try first "Restore but keep data" to avoid loosing your settings. But if the problem to solves comes from the settings you have, a full Factory Restore is more likely to work.
- When done, select "Reboot system" and type OK
- Your device is back to the factory state
You can also put it back to recovery with a newer firmware.
Before choosing "Factory Restore":
- Boot in recovery mode as above
- Plug a USB stick with the firmware in the processor
- choose "Select upgrade in removable device"
- Select your firmware upgrade
- Continue with "Factory Restore" as above
Standalone without a front panel
The unit needs to be opened, and a jumper put to boot in recovery mode.
You can access the recovery menu from HTTP, the processor being in DHCP.
CAUTION : this procedure needs electronic skills. Beware of the risk of electrocution.
- Power-off the processor
- Open the top cover
- Localize the RECOVERY jumper:
- For BigVoice4, this is JP1 on the rear board (with audio connectors). It is close to the big connector connecting the main board.
- Power-on the unit with the jumper set. If you do not have a jumper, you can shortcut it another way while powering on.
- The processor should have booted in recovery mode, using DHCP for network
- Find the processor IP on the network (you may use SOUND4 In-Box Admin Setup from http://download.sound4.biz)
- Use a web browser to connect to the processor
- Follow the procedure like with Standalone with a front panel
- Power-off the processor when done
- Remove the jumper
- Close the processor
