Standalone Factory Reset

If your standalone processor is in a bad state, you can try to put it back in factory state.

Standalone with a front panel

Follow this procedure :

1. Hold the OK button while powering on the processor
2. It should display "You are now in Recovery mode"
3. Release the OK button
4. In the menu, select "Factory Restore" and type OK
   1. You can try first "Restore but keep data" to avoid loosing your settings. But if the problem to solves comes from the settings you have, a full Factory Restore is more likely to work.
5. When done, select "Reboot system" and type OK
6. Your device is back to the factory state

You can also put it back to recovery with a newer firmware.

Before choosing "Factory Restore":

1. Boot in recovery mode as above
2. Plug an USB stick with the firmware in the processor
3. choose "Select upgrade in removable device"
4. Select your firmware upgrade
5. Continue with "Factory Restore" as above

Standalone without a front panel

The unit needs to be opened, and a jumper put to boot in recovery mode. Contact support to have more information.

You can access the recovery menu from HTTP, the processor being in DHCP.